Tariff 100 Item 179 (U.S. Domestic and Cross Border)

RULES, CHARGES AND ACCESSORIAL SERVICES

FILING OF CLAIMS

  
  UNIDENTIFIED PAYMENTS 
     Definition - Payment which a carrier has received but which the carrier
     is unable to match with its open accounts receivable or otherwise
     identify as being due for the performance of transportation services. 
   
     APPLICATION - U.S. Motor Carrier regulations allow carriers to
     conditionally retain these payments as revenue in the absence of a
     timely response by the payer.  After 90 days from the date of notice of
     unidentified funds, regular overcharge claims procedures will apply. 
   
  DUPLICATE AND OVERPAYMENTS 
     Definition - Two or more payments for transporting the same shipment
     and payments made in excess of the stated amount resulting in an
     overpayment. 
   
     APPLICATION - Claims for a refund of an overpayment or a refund of a
     duplicate payment of freight charges must be made in writing and
     received by the carrier within 180 days from date of the carrier's
     original freight bill.   
   
  OVERCHARGE CLAIMS 
     Overcharge claims must be filed within 180 days from the date of the
     carrier's original freight bill.  You may file claims by using the form
     found in the YRC Forms Library at: 
   
        http://www.yrc.com/shippers/shipformlib.html 
   
     YRC will acknowledge claims within 30 days of receipt.   
     Please include YRC Pro numbers in all correspondence.  
    
  CARGO LOSS AND DAMAGE CLAIMS 
     Cargo Loss and Damage Claims must be filed within nine (9) months after
     the delivery of the property (or, in the case of export traffic, within
     nine (9) months after delivery to the port of export); except that
     claims for failure to make delivery must be filed within nine (9)
     months after a reasonable time for delivery has elapsed.  Any action at
     law or proceeding to recover for freight loss or damage shall be
     instituted against YRC no later than two (2) years and a day from the
     date the claimant receives written disallowance of a claim. To the
     extent permitted by applicable law, the expiration of the time
     limitations noted above shall be a complete and absolute defense to any
     such action or proceeding, without regard to any mitigating or
     extenuating circumstances or excuse whatsoever.  You may file claims by
     using the form found in the YRC Forms Library at: 
   
        http://www.yrc.com/shippers/shipformlib.html 
   
     YRC will acknowledge claims within 30 days of receipt.   
     Please include YRC Pro numbers in all correspondence.  
    
  ALLOWANCE AND INCENTIVE 
     Defined as performing a service or tendering a volume of freight over a
     stated period of time. Unless otherwise provided, customer filed claims
     for allowance or incentives must be made in writing and received by the
     carrier within 60 days of shipment.  
    
  DEDUCTION OR OFFSETTING OF CLAIMS 
     Pending or un-filed claims against the carrier for loss, damage, over
     collection, duplicate, overpayment, stating errors, or overcharge
     dollar amounts may not be deducted from freight charges billed to the
     claimant (the party who filed or will file the claim or claims).  
    
  TERMS OF PAYMENT CLAIMS 
     As a result of the customer paying for freight charges due to errors
     made by the carrier when stating the Terms of  Payment; claims for an
     adjustment must be made in writing and received by the carrier within
     180 days from the date of the carrier's original freight bill.   
        Terms of Payment include:  
           Prepaid to Collect  
           Collect to Prepaid  
           Adding or Deleting Third Parties  

ISSUED BY
Vice President, Finance
10990 Roe Avenue, Overland Park, KS 66211