Help for Rate Quote

Rate Quote


About Rate Quote

Obtain a quote for shipping between locations in the United States and Canada. Asterisks on field labels and light yellow background highlight required fields. After sending your request, you will see the total charges for all available services, including standard, guaranteed and expedited options. You can select the service that suits your needs, review documentation, schedule your pickup and pay for your shipment—all through the Rate Quote tool.

For international or domestic ocean shipments (Alaska, Guam, Hawaii, Puerto Rico, U.S. Virgin Islands) and Mexico, please call our toll-free international HOTLINE at 1-800-INTLREX (1-800-468-5739) from 7:30 a.m.-6 p.m. eastern time.

As you proceed through the tabs, Clear, Next and Previous buttons at the bottom of the screens allow you to quickly clear information and move backward and forward. Additionally, breadcrumb navigation at the tops of the pages indicate your progress and serve as an alternate method of navigation.
Note: We retain your information as you move from page to page and make updates, and, depending on what you've changed, show your updates on subsequent pages.

Our Basic Guide to Shipping can provide helpful information for every stage of the shipping process.

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Quote Entry

Enter a small amount of basic information, and we'll give you you Standard, Guaranteed and Expedited quotes:

  1. First, tell us your desired pickup date, from where your goods are shipping and their destination.
    Note: When you enter a U.S. ZIP or Canada postal code, the State/Province and Country will be filled in for you.
  2. Then, give us a few details about your shipment: weight, number of shipping units, kind of package, length, width, height and whether it is a hazardous shipment.
    • You must complete information in at least one line in this section.
    • If you are shipping more than one of your Kind of Pkg, but all have the same dimensions, you need only list dimensions for one unit. If dimensions are different, please enter them as separate line items.
    • Pricing is based on dimensions, so it is critical that you enter accurate dimensions.
    • As you enter weights and dimensions, the total weight, volume and density are calculated for you.
    • Click the plus symbol to add lines or the x symbol to delete them.
  3. Select any Service Options your shipment may require at origin or destination.
    Notes:
  4. Click Next to see your quote.

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Quote Summary

Quote summary:

Click Select Quote for the service that best suits your needs; you are now ready to enter Shipment Details.

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Shipment Details

See quote details, including through what date the quote is valid, in the Shipment Information section, then enter the details for your shipment in the following sections:
Note that some information is pre-populated based on the information you entered previously.

  1. Select Role: Indicate what role you play in the shipping process (Shipper, Consignee or Third Party).
    Notes:
    • If you are a Third Party, you must complete the Third-Party (Bill To) section that will appear after you've selected your role.
    • Depending on the role you select, you may be required to provide contact name, phone number and email address.
  2. Ship From: Complete the information for the pickup location.
  3. Ship To: Complete the information for the delivery location.
  4. Third Party (BIll To): Complete the information for Third Party billing.
  5. Shipment Products: Enter as complete a description as possible of the product you are shipping.
  6. Pickup Information: Complete the information to schedule your pickup.
    • Pickup Contact Name, Phone and Extension: Either fill in the information or click Same as Ship From at the right end of the Pickup Contact line to autofill the information.
    • Available for Pickup and Your Close Time: You must indicate the time your shipment will be ready to be picked up and the time your pickup location closes.
      Notes:
      • Your pickup ready cutoff time will vary based on your origin shipping location.
      • Your ready and close time must by 90 minutes apart, and your close time must be after 1 p.m. at the pickup location.
    • Driver and Dispatcher Notes: Optional—provide brief messages, such as driver pickup instructions or information that will help the dispatcher arrange your pickup.
  7. Special Customer Information: Enter reference numbers and/or brief instructions to the carrier regarding the shipment.
    Notes:
    • The tool will assign a Pro number or you may enter your next available Pro number if you have pre-printed BOLs and labels.
    • Click the plus symbol to add reference number lines or the x symbol to delete them.

Click Next to proceed.

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Terms & Conditions

Review terms and conditions specific to your quote and shipment, then click the checkbox to indicate your agreement before proceeding.
Note: When you click the checkbox, you are agreeing to the terms and conditions of the quote and the bill of lading (BOL) terms and conditions, which you may read by clicking the link accompanying the checkbox.

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Payment

Make your payment to complete the transaction and schedule the pickup:
Note: Bold fields with * are required.

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Confirmation

The pickup confirmation page contains important details about your shipment and also gives you the opportunity to print your bill of lading and shipping labels.

We highly recommend that you use this bill of lading (BOL) to ensure that you receive the quoted rate. However, if you choose to use a different BOL, you must note the Quote ID and the PRO number on your BOL and specify the type of service you have requested, e.g., Time-Critical, Guaranteed, Standard, to receive the quoted rate and service.

View/Print Your BOL

  1. Click View/Print Bill of Lading; your BOL PDF downloads to your machine.
    Tip: If you would like your BOL terms and conditions included when you print, check the box under the button, then click the button.
  2. Open the PDF, then click the print icon to print the document.

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View/Print Your Labels

  1. Choose your label type.
  2. Complete your label setup selections, including the number of labels you need.
    Tip: We recommend that you label each piece of freight.
  3. Click View/Print Shipping Label(s); your shipping label PDF downloads to your machine.
  4. Open the PDF, then click the print icon to print the document.

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View/Print Your Quote Letter with Terms

  1. Click View/Print Quote Letter with Terms; your shipping label PDF downloads to your machine.
  2. Open the PDF, then click the print icon to print the document.
    Note: The Quote letter contains your Quote ID number.

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Email Shipping Documents and Labels

  1. Choose the type of document(s) you want to email.
  2. Enter up to five email address(es) to which you want the document(s) sent.
    Note: The pickup contact email address is entered for you; you may retain or delete that address and/or add additional addresses. Click the x button to delete and the + button to add email addresses.
  3. Click Email Documents/Labels; a message appears confirming that the documents have been emailed.

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Do You Need Another Shipment?

If you have more goods to ship, click Create Another Shipment to begin the process again.

Help for Rate Quote