Help for Rate Quote

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Rate Quote


About Rate Quote

Obtain a quote for shipping between locations in the United States, Canada and Mexico on the basis of the pricing provisions for the customer you select. Light yellow highlights required fields. After sending your request, you will see the total charges for all available services, including Standard, Guaranteed, Expedited, Dedicated Equipment (Non-Guaranteed)/Spot Volume options.

For international or domestic ocean shipments (Alaska, Guam, Hawaii, Puerto Rico, U.S. Virgin Islands) and Mexico, please call our toll-free international HOTLINE at 1-800-INTLREX (1-800-468-5739) from 7:30 a.m.-6 p.m. eastern time.

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Type of Rate Quote

Two types of rate quotes are available:

Required fields (highlighted in Yellow) in the Line Items section vary, depending on the type of quote you select.

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Rating Details

Select the

Enter the consignee information, then select your pickup date. The default is today's date. Click the calendar icon to set a different pickup date—up to 30 days in advance.

Click the asterisk at the upper-right of the section heading to save your selections and information so it will appear when you next select the location.

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Shipping Points

Depending on your role for the rate quote, you will need to enter the ZIP/postal code of the consignee (for shipper role), the shipper (for consignee role) or both (for third-party role). The only required information is the ZIP/postal code, which is highlighted in yellow.

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Line Items

Required information is highlighted with light yellow. Select the appropriate freight class from the drop-down list and enter the weight in pounds. If you want a rate quote only for standard service or guaranteed by noon or 5 p.m., that is all you must enter.

If you have expedited pricing established, you must specify the number of pieces and dimensions to obtain expedited results.

Three line item rows are available. Click ADD ROW for more line items. Click DELETE LAST ROW to remove the last row from the list.

Some pricing programs require the NMFC item number to accurately quote the shipment; we will present an error message if you don't include it when it's needed. You must then enter the NMFC item number to obtain a quote.

Help for Canadian domestic shipments

You must select a freight class, although it may not have an effect on the pricing; rates in Canada are not determined by class. For shipments less than 10 pounds per cubic foot, or in situations with density-restricted pricing, we recommend that you enter the measurements of the good(s) or the cubic foot amount to ensure an accurate quote.

When entering dimensions, ensure you enter the number of pieces next to the weight. We will multiply the measurements by the number of pieces to determine the amount of cubic feet for each line item. After you click Send, the charges compute for Standard Service and expedited—Fast as Flite if applicable. Click the total charges to see line-item details.

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Service Options Tab

Service options are organized as origin or destination services and additional services.

Select the service option you need to obtain an accurate quote.

The following notes relating to enhanced service options are only a general description. For more detailed information on each, refer to Tariff 100, which contains general and service center rules:

Origin Services

Destination Services

Other Services

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Excess Liability and COD Tab

Excess Liability Coverage: For shipments originating in the United States, our maximum liability coverage for a Standard LTL shipment is $10.00 per lb. per package or $100,000.00 per shipment, whichever is less. You may buy excess liability for up to $2,000,000.00. Shipments that are limited by released-value applications and used machinery are not eligible for excess liability coverage. For shipments originating in Canada, the maximum liability is $2.00 Canadian per pound. (to add Excess Liability for Dedicated Equipment (Non-Guaranteed), call Customer Service at 1-800-610-6500, option 3 , 3 after the pickup is scheduled.)

COD: At the request of the consignor, we will collect a COD amount from the consignee. We will also apply an additional fee.

  1. Collect on Delivery (COD): To designate funds to be collected on delivery (COD), check the appropriate box and enter the amount of COD.
  2. Customer Check OK: You must also designate whether you will accept a customer's check in lieu of a cashier's check, registered check or money order.

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Advanced Options Tab

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Rates for Standard Delivery

Review rate quotes for standard, guaranteed by noon or 5 p.m., which are also based on standard service. Quote details include:

Click the quote amount to see quote details; a new screen pops up to show line-item details. Click to Update Quote, Change Service, get a New Quote, create a Bill of Lading or schedule a Pickup.

To create a bill of lading or pickup request from the quote, click the applicable link. The rate quote data will prepopulate the other application.

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Rates for Dedicated Equipment (Non-Guaranteed)/Spot Volume Services

Review rate quotes for Dedicated Equipment (Non-Guaranteed)/Spot Volume services and line item details. To create a bill of lading or pickup request from the quote, click the applicable button; we will carry the rate quote information over to the application.

Click Accept Quote/Finalize Quote on the result page to begin finalizing your quote. Review your Quote Agreement and click Accept Quote/Finalize Quote to accept the Agreement and continue finalizing the quote. The final rate quote result page will include your Dedicated Equipment (Non-Guaranteed)/Spot Volume Quote ID and the option to print your agreement with the Quote ID.

Accepting your Dedicated Equipment (Non-Guaranteed) Quote

Click Accept Quote on the result page to begin finalizing your quote. Review your Dedicated Equipment (Non-Guaranteed) Agreement and click Accept Quote to accept the Agreement and continue booking the quote. The final rate quote result page will include your Dedicated Equipment (Non-Guaranteed) Quote ID and the option to print your Dedicated Equipment (Non-Guaranteed) agreement with the Quote ID.

Finalizing Your Spot Volume Quote

Click Finalize Quote on the result page to begin finalizing your quote. Review your Spot Volume Agreement and click Finalize Quote to accept the Agreement and continue finalizing the quote. The final rate quote result page will include your Spot Volume Quote ID and the option to print your Spot Volume agreement with the Quote ID.

If you try to finalize your quote after the deadline, the Rate Quote tool will prompt you to change your quote date to the next day or to call Customer Service at 1-800-610-6500 option 3, 3.

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Rates for Times-Based Services

Service Descriptions

Expedited Services

Guaranteed Services

Review a matrix of available time-based services.

Your quote is based on a specific delivery date and time.

To finalize:

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Next Steps Using Your Rate Quote

Review your selection to ensure that everything is correct before you accept the quote.

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Shipment Information

Review the shipment information you entered and selected for Time-Based or Dedicated Equipment (Non-Guaranteed/Spot Volume services.

Review shipper/consignee and third-party information from the quote.

The direct service indicator is based on the ZIP code of the shipper and consignee and defines whether the points are direct service points.

The Service Center number is based on the origin and destination ZIP/postal codes. Click the number to see Service Center information.

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Detailed Rates

See all the line-item details and associated charges.

Note: Dedicated Equipment (Non-Guaranteed)/Spot Volume rates include the fuel surcharge.

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Pricing Information

View the tariff and item number we used to calculate the quote.

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Finalize Quote Options

Obtain additional options for your quote.

Quote Confirmation: indicate whether you want an e-mail confirmation of the quote after it is finalized. The default is Do Not Send E-mail Confirmation.

After you have reviewed and selected options:

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Help for Rate Quote