Pickup Request (my.yrc)

• About the Pickup Request Screen
• Contact Information
• Pickup Location
• Shipment Information Tab
• Consignee/Certified Pickup Tab
• Confirmation Email Tab

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About the Pickup Request Screen

Submit a pickup request directly to our local service center. To arrange for an international pickup, please call our Customer Support Center. If this is an emergency or a time-sensitive shipment, please call 1-888-550-9800.

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Contact Information

• Your contact information from previous pickups displays in the drop-down list.
• Click the asterisk at the top right of the section heading to use the contact information for all future pickups.
• Click the box below your email address to receive e-mail confirmation of the pickup.
  

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Pickup Location

If you have submitted previous pickup requests, the drop-down list offers locations from which you may select or you may enter a new location. You may also select a location, then click the asterisk at the top right of the section heading to store the information for all future pickups. If you have arrived at Pickup Request from the BOL File Folder or Rate Quote, the pickup location information will be populated for you.

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Shipment Information Tab

Enter additional information for the pickup. For multiple shipments, enter the number in the Number of Shipments field; additional rows will appear, so you can complete the necessary information for each shipment.

Required fields: Destination ZIP/Postal Code, Country, Weight, # of pieces, Type of Pieces and Service Product. All other fields are optional based on your shipment requirements.

• Click REMOVE LAST SHIPMENT to remove the last row.
• Click ADD ROWS to add more rows.
  

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Consignee/Certified Pickup Tab

Certify one or all your shipments: Select "Y" from the drop-down menu in the Certify Pickup column to request a certified pickup for a shipment and accept the charges involved with the service. Then, complete the consignee information and tracking numbers.

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Confirmation Email Tab

You can send individual confirmation e-mails for each shipment to two other parties interested in the pickup. To include comments in the email, enter them in the Confirmation Comments field.

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